We operate a weekly collection service of non-recyclable household waste.
We collect waste from domestic properties across the Borough of Stockton-on-Tees on a designated day (from Tuesday through to Friday) each week.
Please ensure that you have your wheeled bins out before 7am on the morning of collection, and remove them as soon as you can once they have been emptied.
There are no changes to refuse collection arrangements following Bank Holiday Mondays. There are changes to waste and recycling collection arrangements over Christmas and New Year 2013:
Christmas trees will be collected on your normal collection day in the week commencing Monday, 6 January 2014. Please leave your tree next to your wheeled bin on your normal collection day and it will be collected as refuse. If you want to recycle your tree please take it to the Household Waste and Recycling Centre at Haverton Hill in Billingham.
You can report a missed bin collection or issues with your household collection online or by telephone. We will ask you for your details and the location of your request.
Most domestic properties are supplied with a green, wheeled bin for the storage of waste.
Newly-built properties will be supplied with a green, wheeled bin free-of-charge. We aim to deliver bins (subject to availability) within five working days of a request being made.
We will only empty one green, wheeled bin per household and will no longer take any side waste.
We realise that larger families produce more waste, so we offer these households the use of a larger green, wheeled bin.
If you think you need a larger bin please contact us and we will arrange for a needs assessment application form to be sent to you.
In some areas a 'black bag' scheme is in operation. Properties are supplied with 52 black bags once a year in January. Additional bags are available for purchase at 12p each.
We offer an assisted collection service for those customers who are unable to move their green, wheeled bin to the collection point and where there are no other able bodied persons available to assist.
© 2013 Stockton Council