Bus Pass Information - Disabled

A bus pass travel scheme for disabled people was introduced in April 2008.

Pass holders travelling anywhere within the Tees Valley (Stockton, Middlesbrough, Darlington, Hartlepool and Redcar & Cleveland) can travel free of charge between 9.30am and 11.00pm on weekdays and at any time on weekends.

From 1st April 2011 pass holders will need to pay a fixed fare of 30 pence for any journey starting before 9.30am Mondays to Fridays.

This fare will apply to all scheduled services operating within, from or between the areas covered by Hartlepool, Middlesbrough, Redcar & Cleveland and Stockton-on-Tees Borough Councils. Travel at any other time remains free of charge.

The 30 pence fare applies only to pass holders whose pass was issued by Hartlepool, Middlesbrough, Redcar & Cleveland or Stockton-on-Tees Borough Councils.

Travellers who hold passes issued by other authorities will need to pay full fare if they wish to travel before 9.30am or after 11.00pm Mondays to Fridays.

If you wish to travel further afield you will need to contact the local council in the area that you wish to travel, to find out if they state travel time restrictions. This pass does not cover travel on National Express or other private coach services nor does it apply to rail services.

If you have a disability and wish to apply for a bus pass please contact us for an application form or you can print off the application form from the downloads area at the end of this page.

Once you have completed the application form please send it to us with proof that you receive the higher rate of mobility allowance (a copy of the letter you receive from the department of Works and Pensions - Telephone 08457 123456).

If you are unable to provide a copy of this letter or if you do not receive the higher rate of mobility allowance we will need to write to your Doctor for confirmation. Please complete the contact details of your Doctor in the relevant area of the application form.

We will contact you to come to Gloucester House to register for your Bus Pass, you will need to produce the following:

A document that shows that you live within the Stockton Borough (utility bill, driving licence).

Lost/Stolen Bus Pass

Please note that replacements are available for lost or stolen passes. These cost £10.00 each, or £5.00 for the first loss.

To pay for replacement Bus Pass

You can pay for a Bus Pass using any of the following:

Cash
Cheque - made payable to Stockton-on-Tees Borough Council
Postal Order - made payable to Stockton-on-Tees Borough Council
Credit or Debit Card (for payments of £10 and over only)

Please see the definition of what constitutes a disability when referring to bus pass applications, this is available in the downloads area at the end of this page. If you would like more information about the bus pass travel scheme for disabled people please contact us.