Stockton-on-Tees Borough Council

Sport development's continuous improvement

The sports development service is continuously striving to improve our services to our customers. We have been accredited by National Standards Agencies

• Quest - To show the effectiveness of our services and programmes
• Chartermark - To show how well our services are received and evaluated against Customer needs
• Customer First - To produce a quality service for all our customers

In order to maintain our high standards we will:-

• Benchmark formally against National Standards
• Actively engage with Customers and Partners and examine our performance in line with feedback
• Adhere to the Customer First Complaints and Compliments Procedure of the council
• Work to national standards in racial equality in sport and leisure services

Web Links

Stockton Council is not responsible for the content of external websites.

• Quest and National Benchmarking Service