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Commendations, Comments and Complaints regarding Adult Education
Commendations, Comments and Complaints regarding Adult Education
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Commendations, Comments and Complaints regarding Adult Education

Stockton Adult Education Service welcomes Commendations, Comments and Complaints from current learners, prospective learners and tutors. Your comments help us to continually improve the Service.

Between September 2007 and August 2008 we received 5 comments, 24 commendations and 19 complaints. Most of the compliments were from learners to say that they had enjoyed their course and/or their tutors had done a great job! Of the 28 customers that required a response, 25 were actioned within 10 working days.

Please see the attached document showing responses to some of the comments we have received.


Please use the attached documents to send us your comments. Alternatively, use the e-mail address in the contacts section.

Send your comments to:

Stockton Adult Education Service
FREEPOST NEA2586
Stockton on Tees
TS18 1BR

Downloads
Comments Card
Commendations, Comments & Complaints
File in Microsoft Word format Comments Card  2780 KB   Microsoft Word
Learner Responses
File in Microsoft Word format Learner Responses  30 KB   Microsoft Word
Who to Contact
Stockton Adult Education Service
Billingham Community Centre, The Causeway, Billingham, TS23 2DA
Tel: 01642 527904 / 527901 / 528121 / 528813
Fax: 01642 527903
Email: adult.education
@stockton.gov.uk
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