Welfare Rights

The Welfare Rights Service provides independent advice and information on welfare benefits to all Stockton Borough residents

Services include:

  • An Advice Line
  • General Casework
  • Representation Up To Commissioner Level
  • Surgeries
  • Training

We have the Community Legal Services Quality Mark Casework Level.

Opening Hours
Telephone Advice Line 01642 526141


Monday to Thursday     2.00 to 5:00
Friday                          2.00 to 4:30

Welfare Rights Service's key principles

  • The advice given by the service is independent, impartial, confidential and free.
  • The service recognises that individuals must make their own decisions and that a key role of the service is to give people information to be able to exercise their rights.
  • Has no ties with benefit agencies.

Web Links

Stockton Council is not responsible for the content of external websites.

Contact Us

Contact: First Contact Team
Tithebarn House,
High Newham Court,
Hardwick,
Stockton-on-Tees,
Stockton-on-Tees
TS19 8RH
Tel: (01642) 527764
Fax: (01642) 527756
Minicom: 01642 527769
Email: firstcontact
@stockton.gov.uk

Contact: Welfare Rights Advice Line
Stockton Welfare Rights Unit
Town Square,
Billingham,
Stockton-on-Tees
TS23 2LW
Tel: 01642 526141
Email: welfarerights
@stockton.gov.uk

Map of Billingham Council Offices |