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External Links
DEFRA - general noise guidance
DEFRA guidance leaflet on general noise problems
DEFRA - guidance on controlling barking dogs
DEFRA guidance on how to control noise from barking dogs

Noise Pollution

Our new 'Out of Hours Noise Complaint Service' operates each Friday and Saturday evening between 10pm and 3am the following morning.

We also have the Enforcement Officers available every night between 6pm and midnight and during the day at weekends to deal with any noise complaints.

You can contact the Out of Hours Noise Complaint Service on the number given opposite

Noise can be defined as unwanted sound and can cause annoyance, irritation and disturbed sleep.
The Environmental Health Unit have certain legal powers to deal with noise problems and can deal with noise complaints from a variety of activities including,
· Domestic sources e.g. barking dogs, amplified music, DIY noise.
· Industrial sources e.g. noisy fans, generators.
· Commercial sources e.g. entertainment noise.
· Construction Sites e.g. noise from building /demolition works.
· Certain noise in streets from vehicles, machinery and equipment.

For further advise leaflets on general noise and noise from barking dogs click on the external links found at the bottom left of this page

The Frequently asked questions [opposite] explain how you can make a complaint about a noise problem .


Prevention is better than cure

As well as dealing with complaints of noise we also do a lot of preventative work to stop noise occurring, these include: -
· Assessment of the impact of noise of new developments under the Development Control [Planning] system by imposing strict noise conditions on developers.
· Assessment of the noise impact of certain industrial processes.
· Prior Consent for Construction/Demolition works where hours of operation and noise conditons can be imposed to minimise the impact from this activity.
· Educational campaigns e.g. Noise Action Week which takes place during May each year
· Licensing to control noise from certain licenced premises .



Online Services
Noisy Neighbours Form - Report noisy neighbours.
Downloads
Alarm leaflet
...
File in Adobe PDF format Alarm leaflet  47 KB   Adobe PDF
If you have problems accessing the Adobe PDF downloads then click here for help.
Who to Contact
Environmental Health Unit
P.O. Box 232, 16 Church Road, Stockton on Tees, TS18 1XD
Tel: 01642 526575
Fax: 01642 524743
Email: Environmental.Health
@stockton.gov.uk
Out of Hours Noise Complaint Service
Environmental Health
PO Box232 ,16 Church Road ,Stockton on Tees TS18 1XD
Tel: 01642 528034
Fax: 01642 524743
Email: environmental.health
@stockton.gov.uk
Frequently Asked Questions
Are there alternatives to making a noise complaint?
How can I make a noise complaint?
What can I do about noisy neighbours?
What is the Council doing to reduce the number of noise complaints?
What noise problems will Environmental Health investigate?
More FAQs>
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