Complaints Officers

The Council has a team of officers dedicated to ensuring that all complaints are handled effectively and monitored to ensure necessary service improvements are made. The names and contact details of those officers are shown here:

Benefits Service

Vicky Sykes

Tel 01642 528860

Children, Education & Social Care

Rob Papworth 

Tel 01642 527453

Council Tax & Business Rates

Dawn Blackett 

Tel 01642 528649

Customer Services

Michael Evans 

Tel 01642 524699

Development & Neighbourhood Services

Becky Nelson

Tel 01642 527260

Democratic Services

Chris Johnson

Tel 01642 526192

Legal Services

Susan Ranson

Tel 01642 527061

Resources

John Bourner 

Tes 01642 528711

Tees Active

Julie Knowles

Tel 01642 528539

Tristar Homes

Elaine Horrocks

Tel 01642 527801