Stockton-on-Tees Borough Council

Your Commendations, Comments, Complaints

How to make a commendation about Stockton Council

You might like to pass on a compliment (for instance if you have found a particular service or member of staff helpful) or let us have your ideas about how we could do things better.

You can let us know:

• Online :
  Complete our Commendations, comments and complaints form
  
• By Phone :
  Contact Customer Services by phone, fax or minicom.
  
• By Post :
  Contact Customer Services by post.
  
• In Person :
  Visit one of our Customer Services Centres.

Whatever your views are, we welcome them and work hard to take onboard your comments to shape our services. 
                 

How to make a complaint about Stockton Council

Stockton Council tries to provide the best possible service at all times but we know that we don't get it right every time and if you have a problem we want to know.

You can let us know:

• Online :
  Complete our Commendations, comments and complaints form
  
• By Phone :
  Contact Customer Services by phone, fax or minicom.
  
• By Post :
  Contact Customer Services by post.
  
• In Person :
  Visit one of our Customer Services Centres.

In dealing with complaints we follow our complaints procedure with complaints officers ensuring that your comments are handled effectively and monitored to ensure the necessary service improvements are made.

Whatever your views are, we welcome them and work hard to take onboard your comments to shape our services. 
              

How to make a comment about Stockton Council

You might like to pass on a compliment (for instance if you have found a particular service or member of staff helpful) or let us have your ideas about how we could do things better.

You can let us know:

• Online :
  Complete our Commendations, comments and complaints form
  
• By Phone :
  Contact Customer Services by phone, fax or minicom.
  
• By Post :
  Contact Customer Services by post.
  
• In Person :
  Visit one of our Customer Services Centres.

Whatever your views are, we welcome them and work hard to take onboard your comments to shape our services.