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Complaints Officers
Complaints Officers
Complaints Procedure

Complaints Officers

The Council has a team of officers dedicated to ensuring that all complaints are handled effectively and monitored to ensure necessary service improvements are made. The names and contact details of those officers are shown below.

Benefits Service

Vicky Sykes

Tel 01642 525266

Children, Education & Social Care

Margaret Madden

Tel 01642 527519

Council Tax & Business Rates

Michelle Connolly

Tel 01642 526827

Development & Neighbourhood Services

Norma Jackson

Tel 01642 526750

Democratic Services

Chris Johnson

Tel 01642 526192

Legal Services

Michelle Stowe

Tel 01642 526296

Tristar Homes

Barbara Tarren

Tel 01642 526677

For All Other Complaints

Jo Robinson

Tel 01642 527313

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