Comments, Complaints

Stockton Council tries to provide the best possible service at all times but we know that we don't get it right every time and if you have a problem we want to know.

The online form below will allow you to make a complaint but will also let you make a compliment, (for instance if you have found a particular service or member of staff helpful) or why not let us have your ideas about how we could do things better.

Whatever your views are, we welcome them.

If you don't wish to use the form you can also get in touch with us by using the details on this page.

Additional Resources

Online Services

Corporate Complaints Policy - Summary

Summary of the corporate complaints, comments and commendations policy

Local Government Ombudsman Statistics 08/09

Summary of Local Governement Ombudsman Statistics 2008/2009

Stockton on Tees Annual Review

Stockton on Tees Annual Review

If you have problems accessing the Adobe PDF downloads then click here for help

Contact Us

Contact: Customer Services Contact
Church Road,
Stockton-on-Tees
TS18 1LD
Sat nav postcode: TS19 1UE
Tel: 01642 393939
Fax: 01642 524800
Minicom: 01642 605569
Email: customercomments
@stockton.gov.uk

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