Comments, Complaints

Stockton Council tries to provide the best possible service at all times but we know that we don't get it right every time and if you have a problem we want to know.

The online form below will allow you to make a complaint but will also let you make a compliment, (for instance if you have found a particular service or member of staff helpful) or why not let us have your ideas about how we could do things better.

Whatever your views are, we welcome them.

If you don't wish to use the form you can also get in touch with us by using the details on this page.

Additional Resources

Online Services

Have Your Say-Commendations, Comments and Complaints form - Corporate Complaints

Corporate Complaints Policy - Summary

Summary of the corporate complaints, comments and commendations policy

Corporate Complaints Policy Summary in Adobe PDF format 122 KB

Local Government Ombudsman's Annual Review of Stockton-on-Tees Borough Council 2009 - 2010

Annual review providing a summary of the complaints during 2009-2010 that the Local Government Ombudsman has dealt with about Stockton-on-Tees Borough Council.