Stockton-on-Tees Borough Council

Customer services

Stockton Council has changed the way in which it delivers its customer service to members of the public.

These pages explain how to contact customer services.

You'll also find information about and our approach to delivering excellent customer service and how we monitor the standards we set for ourselves.

Contacting Stockton Council Customer Services

Find out more about contacting Stockton Council Customer Services.

Find out how to lodge commendations, comments or complaints. 

You can get in touch:

• online
• by phone
• in person

Stockton Council approach to customer services

Stockton Council's Access to Services Strategy is about making it as easy as possible for customers to get in touch with the services they require without being passed around different departments or having to speak to many different people.

Find out more about Stockton Council's approach to customer services.
                  



    

Stockton Council customer service standards

Find out more about Stockton Council's customer service standards and how we measure our performance.