Customer Services

Welcome to Customer Services

Stockton Council has changed the way in which it delivers its customer service to members of the public.Our 'Access to Services' programme is about making it as easy as possible for customers to get in touch with the services they require without being passed around different departments.

Customer Services staff are multi skilled and will do everything they can to deal with your enquiry straight away. If they cannot help you they will put you in touch with someone who can.

The services we currently provide

  • Adult Education (Tees Achieve) - 01642 527904
  • Building Control - 01642 526022
  • Bulky Household Waste Removal - 01642 391959
  • Business Rates - 01642 397108
  • ContactPoint - 01642 524700
  • Council Tax - 01642 397108
  • Free School Meals - 01642 526605
  • Highway Maintenance - 01642 391959
  • Horticulture - 01642 391959
  • Housing and Council Tax Benefits - 01642 393829
  • Main Switchboard - 01642 393939
  • Planning Services - 01642 526022
  • Private Sector Housing - 01642 527797
  • Recycling - 01642 391959
  • Refuse Collection - 01642 391959
  • School Admissions - 01642 526605
  • Street Cleansing - 01642 391959

Additional Resources

Access to Services Strategy - Our Vision

If you have problems accessing the Adobe PDF downloads then click here for help