Stockton-on-Tees Borough Council

Building Control & Regulations

Use the Public Access - Online Building Control system to submit and review Building Regulation applications.

Building Regulations apply to many aspects of building work carried out to all types of properties, e. g. houses, shops, offices, factories, schools, hospitals and warehouses. They apply to minor works such as replacing windows and doors, removing an internal load bearing wall, installing an additional toilet or converting the roof space to a room, as well as erecting new buildings and extending property. Building Regulations may also apply when a property changes its use, e.g. from a house into flats. 

If you are thinking of carrying out building works, please check with the Council to establish if the work is subject to control under the Building Regulations.

The main purpose of the Building Regulations are to:

• Promote conservation of energy
• Secure the health and safety of people in and around buildings
• Provide access to buildings and facilities, for people of all abilities

The regulations control the following areas:

• Structural Stability
• Fire Safety
• Site Preparation & Resistance to Moisture
• Toxic Substances
• Resistance to the Passage of Sound
• Ventilation
• Hygiene
• Drainage and Waste Disposal
• Combustion Appliances and Fuel Storage Systems
• Stairs, Ladders and Ramps
• Conservation of Energy
• Access to/Use of buildings 
• Glazing
• Electrical Safety

Office opening times:

Monday to Thursday 8.30am - 5.00pm
Friday 8.30am to 4.30pm 

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Building Control & Planning Customer Service Charter

Our pledge to you

We will:

• Listen carefully whilst respecting confidentiality
• Ensure that you are treated fairly and without discrimination
• Provide clear information using plain English
• Provide a friendly, approachable and professional service
• Deal with complaints promptly & confidentially

Building Control & Planning Customer Service Standards

We will:

• Aim to answer all calls within five rings (15 seconds)
• Aim to return voice messages within 24 hours
• Normally acknowledge emails on the same day and provide a response within 10 working days
• Normally provide a response to all written correspondence and complaints within 10 working days
• Aim to make help available within ten minutes of your arrival when visiting our reception area
• Building Control Fast Track applications will be processed within three working days
• Deal with all Planning applications within the statutory period
• Maintain customer satisfaction above 75%