Stockton-on-Tees Borough Council

Sundry Debts - Payment Problems

Your invoice is due for payment immediately upon receipt. If you do not pay your invoice upon receipt or keep to an arrangement you have made, we will send you letters reminding you of the outstanding amount. If you fail to send payment in full or to bring your account up to date following these letters, we may refer the invoice for action in County Court. This may result in you having to pay more in respect of costs and fees granted by the Court.

If you would have difficulty paying in full, a special arrangement can be made to pay by regular weekly, fortnightly or monthly instalments. The time to request a special arrangement is now - do not wait until we have taken recovery action - contact us. (please see details under "Who to Contact")

Our staff are always willing to discuss and advise on a suitable payment arrangement. Any arrangement you make will be based on your current financial situation. You may be asked to provide financial information. Recovery action will be taken if you stop making payments or do not keep to an agreed repayment plan.