Sundry Debtors administration is undertaken within the System Development and Income Unit (SDI Unit), Resources Service Group, and is based at Kingsway House, Billingham.
The Sundry Debtors Section acts on behalf of all of the Authority's services groups.
Within the Sundry Debtors Section we perform the core control function in relation to the administration and management of the Sundry Debtors Service.
Sundry Debts are often referred to as miscellaneous invoices and may be issued for a number of reasons, and in respect of a wide and varying range of services.
If you have received an invoice it may relate to a service you have requested of the Council. The Council is required to make a charge for the service provided and does this currently in the main by the issue of an invoice. Some examples of services that you might request and for which a charge would then be raised are:
- Care Call Service
- Non-residential/Residential care charges
- Pest control/treatment
Alternatively you may receive an invoice to recover money/benefits you were not entitled to, or as the result of a legislative requirement or contractual agreement. Some examples for which an invoice might be raised are:
- Overpaid housing benefit
- Overpaid grant awards
- Commercial rent payments
- Wayleaves
Invoices are payable on receipt - for information on the payment methods available to you see "Sundry Debts Ways to Pay".
Recovery action will be taken in respect of unpaid invoices. If you think you may have difficulty paying your invoice see "Sundry Debts - Payment Problems" for information and advice.
You may feel the invice you have received is incorrect or you may have a dispute with it. You should inform the Council of your dispute immediately please contact the System Development and Income Section on 01642 528385 and we will be happy to assist.
